Feedback is an assessment of performance made with either positive or negative constructive criticism. The success of an organization can be increased through using feedback to improve employee skills, relationships, and communication in the workplace. Recognizing the importance of feedback can inspire you to use it to improve your workplace, your productivity, and the productivity of your team members. As a result, we value it when others offer us constructive criticism, suggestions, and complaints about our work because it can help us work more effectively. Investigations into complaints that are considered to be vulnerable (such as those involving fraud, corruption, abusive behavior, sexual exploitation, or child abuse) must be carried out with caution and in accordance with the unique standards and guidelines established by the NGHOA, as well as the team in charge of overseeing the office and its programs.